The distinction between incivility and bullying primarily lies in the pattern and intent behind the behavior. Incivility refers to rude or disrespectful behavior that may not be intentional or repeated. It is often momentary or situational, lacking a consistent approach towards an individual.
In contrast, bullying is characterized by a deliberate and ongoing pattern of aggressive behavior aimed at harming or intimidating another person. Bullying involves a power imbalance and is typically marked by an intention to cause distress, leading to significant negative effects on the targeted individual.
Therefore, the lack of a consistent pattern of deliberate behavior is what primarily differentiates incivility from bullying. Incivility can occur in isolated incidents without the pervasive intent or consequences that define bullying. Understanding this distinction is crucial in addressing workplace behavior appropriately and fostering a healthier work environment.